Covid-19 services

If you think you might have Covid-19, or you have had it and you’re still struggling with symptoms, our team is here for you.

Covid-19 testing, vaccinations and treatment

If you have symptoms that could be Covid-19, please call our clinic to discuss the next steps. Remember, many cases start off with mild symptoms. You can get Covid-19 from even a short period of exposure to a positive case.  It’s impossible to tell who around us might carry the virus.

More information about Covid-19 vaccinations can be found here.

Covid-19 symptoms

  • A new cough or one that is getting worse
  • A fever
  • Sore throat
  • Shortness of breath
  • Runny nose and sneezing
  • Loss of smell

If you have any of the above please call first.

Long Covid

Some people who get Covid-19 continue to experience symptoms for a long time.

If you have had Covid-19 and you are still struggling, please come and see one of our doctors.

Long-term symptoms may include:

  • Fatigue
  • Brain fog
  • Breathlessness
  • Chest pains
  • Heart palpitations
  • Aching muscles and/or joints

Health care professionals providing Covid-19 services

General Practitioner
Fluent in English, Cantonese, Mandarin, and various dialects. Dr Anthony Yau has a MB ChB 1979 from Sheffield. He had set up his solo GP practice at Highgate 26 years ago.
General Practitioner
Fluent in English. Dr D'Cruze has a Diploma in Child Health. MBBS, MD (Germany), DCH (Ireland). A highly experienced GP and urgent care doctor. A Fellow of RNZCGP.
Nurse
Fluent in English. Rozie graduated with a Bachelor of Health science, Nursing.
Nurse
Fluent in English and Mandarin. Delia graduated with a Bachelor of Nursing in 2018 and completed her post-graduate degree in Health Science.
Nurse
Fluent in Cantonese, English and Mandarin. Carmen completed her Bachelor of Health Science (Nursing) in 2004 and post graduate certificate in Advance nursing practice in 2005.
Nurse
Fluent in English and Tagalog. She graduated with her Bachelors of Nursing from the University of Auckland in 2021.
Nurse
Fluent in English and Tagalog. Ena has been working in primary health for 6 years after finishing her Bachelor of Nursing from University of Auckland and is currently completing her Masters in Nursing.
Nurse
Fluent in English, Mandarin and understands Cantonese. Wen completed her Bachelor of nursing at the Manukau Institute of Technology in 2005 and a Post Graduate Certificate in Health Sciences from the University of Auckland in 2008.

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

All GP appointments are 15 minutes long.

  • One appointment is for a single health issue.
  • Should you wish to have a 30-minute GP appointment, it will be charge at a non-subsidized rate.
  • Depending on your age and health, one of our specialist nursing or pharmacist clinicians may be able to spend more time with you.

If you are a new patient, you will get full access to the patient portal “My Indici” once you have completed your enrolment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at info@ormistonmedical.co.nz, and we can set up your account.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years Free
14-17 years $16
18+ years $18.50
Urgent prescription $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday – Friday 7:30am – 5pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free
14 - 17 years - $13
18 years & over - $19.50

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.