Meet the Ormiston team

Meet the Ormiston team of  experienced multicultural doctors, registered nurses and helpful admin staff. Choose one of our outstanding general practitioners – if you would prefer a female doctor, a Chinese doctor, or a doctor who speaks your language. Between them, our team speaks 8 different languages and we’re always here to listen.

Our Clinical Team

As always, our team of multicultural doctors and registered nurses are here to listen and support family wellbeing in Flat Bush. Above all, we want to improve your wellbeing with compassionate care and outstanding expertise.

General Practitioner
Fluent in English, Cantonese, Mandarin, and various dialects. Dr Anthony Yau has a MB ChB 1979 from Sheffield. He had set up his solo GP practice at Highgate 26 years ago.
General Practitioner
Fluent in English. Dr D'Cruze has a Diploma in Child Health. MBBS, MD (Germany), DCH (Ireland). A highly experienced GP and urgent care doctor. A Fellow of RNZCGP.
General Practitioner
Fluent in English, Malay and speaks basic Mandarin. Dr. Wong graduated from St George's University of London in 2012.
General Practitioner
Fluent in Mandarin and English. Jing is a Fellow of the Royal New Zealand College of General Practitioners (FRNZCGP).
General Practitioner
Fluent in Mandarin and English. Formally trained in China from 1985 – 1993, Dr Liu arrived in New Zealand in 1997 and is a fellow of the Royal New Zealand College of General Practitioners.
General Practitioner
Fluent in English, Hindi, Gujrati and Urdu. Dr Kohlhagen has an undergraduate medical qualification from the University of Melbourne and clinical experience in 4 countries including rural Victoria, Australia.
Nurse
Fluent in English. Rozie graduated with a Bachelor of Health science, Nursing.
Nurse
Fluent in English and Mandarin. Delia graduated with a Bachelor of Nursing in 2018 and completed her post-graduate degree in Health Science.
Nurse
Fluent in Cantonese, English and Mandarin. Carmen completed her Bachelor of Health Science (Nursing) in 2004 and post graduate certificate in Advance nursing practice in 2005.
Nurse
Fluent in English and Mandarin. Mei is an overseas nurse and completed her Post Graduate Certificate in Health Sciences from the University of Auckland in 2008
Nurse
Fluent in English and Tagalog. She graduated with her Bachelors of Nursing from the University of Auckland in 2021.
Nurse
Fluent in English, Mandarin and understands Cantonese. Wen completed her Bachelor of nursing at the Manukau Institute of Technology in 2005 and a Post Graduate Certificate in Health Sciences from the University of Auckland in 2008.
Health Improvement Practitioner
Fluent in Mandarin, Cantonese and Malay. Mai Ling completed her Postgraduate Certificate in Mental Health and Addiction and is looking for opportunities to continue to upskill her theoretical and practical knowledge in every way.
Medical Centre Assistant
Fluent in English, Cantonese, and Mandarin. Candy has a Dip Bus (Marketing), and a Certificate of Business Administration (Medical).
Group Clinical Director
Fluent in English and Norwegian. Dr Daniel Calder has graduated from the University of Edinburgh in 2008. MBCHB, BSC (HONS) DIP DERM, FRNZCGP.
Group Nurse Coordinator
Fluent in English and Hindi. Devika completed a Post graduate Certificate in Long Term Condition and a PG. Diploma in Advanced Nursing from the University of Auckland.

Our customer services team

First & foremost, we’re here to help. Let our customer services team take care of you and your family. Simply call or email us with your questions.

Patient Services
Fluent in English, Mandarin, Cantonese, Teochew and Malay. Annette is qualified in General Nursing (SRN) and Midwifery (SCM). She has worked in the UK and Malaysia.
Customer Service
Fluent in English and Samoan. Kerry is an experienced Customer Support Representative who loves helping people.
Customer Service
Fluent in English, Mandarin and Cantonese. Kelly Chen was born in Hong Kong and raised in Auckland. She is an experienced customer service provider.
Customer Service
Fluent in English, Mandarin, Cantonese, Hakka and Malay. Sally has extensive people focused experience from careers in New Zealand and Malaysia.
Team Lead
Fluent in English and understands Samoan. Quintina graduated with a Diploma in Travel and Tourism Management at the International Travel College of New Zealand (ITC).
Insurance Coordinator/Account Administrator
Fluent in English, Mandarin, Cantonese, Malay and Hokkien. Yian Huei Low moved from Malaysia to New Zealand in 2016 and has a background in customer service.
Business Manager
Dave speaks English. Dave has a background in ED nursing and is passionate about delivering business solutions that ensure patients get the best care available for the best price possible.
Service Manager
Fluent in English and Tongan. Fatai started his General Practice journey in 2016 as a Medical Administrator and later became a Practice Manager in Mangere and Mt Wellington clinics.
General Manager
Trained in Leadership and management. Lucy leads Practice Services for Ormiston Medical. She has a Diploma in Physiotherapy from the University of Otago.

Our values

We’re here to listen, understand, reassure and care for our patients in a professional, therapeutic partnership, to enhance their wellbeing.

Our why

On top of our family focus, our Flat Bush GP clinic is here to support the health of our community. Firstly, we want to be a place where our patients know they can be heard, be understood, be reassured and be treated with respect and care.

Our vision

To be recognized as General Practise leaders in providing high-quality, compassionate and innovative healthcare for our Flat Bush family community.  

Our promise to patients

Without  doubt, our experienced multicultural GPs, nurses and customer care team will listen to you and do everything we can to support your wellbeing. Furthermore, we want to improve the health of your family and the Ormiston and Flat Bush community through great doctor and healthcare access.

Our values

Caring – we care about you, your whānau and their wellbeing. As Ormiston family doctors, we look after everyones holistic health needs

Expert – our team is highly skilled and knowledgeable. Bringing highly experienced, multilingual & multicultural GPs, nurses and customer care to the Flat Bush community

Team – we know that we achieve more by working together. Furthermore, we are supported by the wider Health Improvement group teams at our Highbrook and Botany Junction sister clinics.

Can-do – we go above and beyond to improve your health and access to quality care. So, this includes accessible fees, skilled doctor and nurse teams and both English & Chinese Mandarin content on our website.

Trust – we respect you and we protect your privacy

Better – finding ways to work better so you can have better health