Minor accidents

Have you injured yourself at home, at work or playing sports? We can treat minor injuries and provide you with an ACC referral when required.

Minor injury treatment and ACC consultations

Everyone in New Zealand is covered by ACC’s no-fault scheme for accidental injuries. This includes visitors to New Zealand, children and students. You don’t need to be employed to be entitled to ACC.

ACC cover pays some of the cost of your medical care, help at home and at work, and can provide financial support if you are unable to work due to an injury. We can help you with ACC consultations and treat any minor injury.

We can treat injuries such as:

  • Sprains and strains
  • Minor cuts and burns
  • Insect bites and stings
  • Dislocated fingers
  • Minor burns

Any accidental injuries qualify for ACC. Consult us about what paperwork you need to complete, and we can also provide you with an ACC referral or ACC consultation if you need one.

For serious injuries or illness, call 111

If you need urgent care, you have a serious illness or injury, call 111. You can also go to your nearest hospital for treatment.

Outside normal clinic hours, please go to East Care Urgent Care clinic.

For minor injuries, clinic staff can diagnose and treat you on site.

Health care professionals providing care for minor accidents

General Practitioner
Fluent in English, Mandarin, Cantonese and Hokkien. Dr John Ng graduated from National University of Singapore with MBBS in 1983.
General Practitioner
Fluent in English, Cantonese, Mandarin, and various dialects. Dr Anthony Yau has a MB ChB 1979 from Sheffield. He had set up his solo GP practice at Highgate 26 years ago.
General Practitioner
Fluent in English and Mandarin. Dr Wei Yang is a graduate of Dalian Medical University, and is working on her RNZCGP Fellowship.

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

The length of your first appointment with your new doctor will be as follows:

AgeScreening appointmentGP appointmentTotal
0-13 yrs-15 minutes
Free
15 minutes
Free
13-17 yrs-15 minutes
$13.00
15 minutes
$13.00
18-39 yrs15 minutes
$10.00
15 minutes*
$19.50
30 minutes
$29.50
40+ yrs15 minutes
$10.00
30 minutes
$39.00
45 minutes
$49.00

* Note: if you have a chronic condition, please make a booking for 30 minutes.

Payment is required at the time of consultation

You will get full access to the patient portal “My Indici” once you have completed your screening appointment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at info@ormistonmedical.co.nz, and we can set up your account.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $13
18+ years $15
Urgent prescription $25
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday to Friday 8.30am to 5.00pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free 14 - 17 years - $13.00 18 years & over - $19.50

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.