Minor injury treatment and ACC consultations
Everyone in New Zealand is covered by ACC’s no-fault scheme for accidental injuries. This includes visitors to New Zealand, children and students. You don’t need to be employed to be entitled to ACC.
ACC cover pays some of the cost of your medical care, help at home and at work, and can provide financial support if you are unable to work due to an injury. We can help you with ACC consultations and treat any minor injury.
We can treat injuries such as:
- Sprains and strains
- Minor cuts and burns
- Insect bites and stings
- Dislocated fingers
- Minor burns
Any accidental injuries qualify for ACC. Consult us about what paperwork you need to complete, and we can also provide you with an ACC referral or ACC consultation if you need one.
For serious injuries or illness, call 111
Health care professionals providing care for minor accidents
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
The length of your first appointment with your new doctor will be as follows:
|Age||Screening appointment||GP appointment||Total|
|0-13 yrs||-||15 minutes|
|13-17 yrs||-||15 minutes|
|18-39 yrs||15 minutes|
|40+ yrs||15 minutes|
* Note: if you have a chronic condition, please make a booking for 30 minutes.
Payment is required at the time of consultation
You will get full access to the patient portal “My Indici” once you have completed your screening appointment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
14-17 years $14
18+ years $16
Urgent prescription $25
We are open Monday to Friday 8.30am to 5.00pm.
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
These are consultation prices only.
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.